Frequently Asked Questions
How many chalets do you have at Minaret Station?
Minaret Station has just four Chalets. These can be configured as either King or Twin bedding.
Does Minaret Station take children?
Yes, Minaret Station is the perfect place for families to enjoy time together in the outdoors. Each chalet has a fold out Queen sofa bed that is suitable for one child sharing with parents. Most families take multiple chalets and split the additional chalets into twin share as required.
Can we book the entire lodge?
Yes, of course. We have many guests who take exclusive use of the entire lodge for a special occasion, extended family, or increasingly for privacy.
How many nights should we stay?
We recommend a minimum of no less than two nights. This allows guests time to enjoy exploring on the property, as well as enjoying at least one of our guided experiences. A minimum of two nights stay applies between 20 December & 5 January.
What can we do while we are there?
There are many activities to enjoy whilst at Minaret Station. These include hiking on the trails from the lodge, or exploring further afield with unforgettable guided helicopter scenic experiences, back country fishing, guided mountain biking, heli skiing or guided hunting.
What is included in the rates?
Included in the nightly tariff is a full breakfast, lunch (to enjoy at the lodge or packed as a picnic), pre-dinner drinks and canapés, a multi course gourmet dinner along with a selection of beverages, both alcoholic and non-alcoholic (excl. Reserve Wines), as well as guiding services for on-property activities. Additional to the nightly tariff are helicopter transfers to and from the lodge, as well as any touring experiences that require helicopters.
What is your cancellation policy?
Click here for our full terms and conditions including our cancellation policy. We recommend all our guests have travel insurance.
Which is the closest airport?
The closest commercial airport to Minaret Station is Queenstown. There are numerous flights to and from Queenstown every day connecting with Auckland, Christchurch and Wellington, as well as cities throughout Australia. Minaret Station is only about 20 minutes from Queenstown Airport.
What about private and charter aircraft?
Fixed wing aircraft including private jets are able to land at either Wanaka Airport or Queenstown Airport. Please contact us for more information about private charters, contacts for ground handling, as well as arranging discrete and easy transfers direct to private planes. We can meet you airside and fly you direct to Minaret Station.
Do I have to fly there?
Yes. There is no road access to Minaret Station so all guests (as well as staff and supplies) need to be flown into the Alpine Lodge.
I have a rental vehicle, where can I leave this?
If you have a rental or private vehicle, we can arrange for this to be stored at our Wanaka Airport base. Vehicles being left at the Queenstown Airport will need to pay for the car park.
How much luggage can I bring?
Due to weight restrictions on aircraft, guests are limited to one suitcase weighing no more than 23kg per person (or 62 linear inches), plus one small bag.
What other information should we provide?
Under Civil Aviation Authority rules all guest names and weights as well as a contact person and phone number need to be advised in advance.
Is WiFi available at the lodge?
Yes, wireless is available at Minaret Station. It’s also not a bad place to disconnect from the world for a short while.
Are there televisions?
There is a TV with DVD collection, satellite television and Netflix available in the Library of the main lodge. There are not televisions in the chalets.
What clothes should we bring to Minaret Station?
The lodge is located at 3,000ft in an alpine environment. The weather is changeable so we suggest guests bring multiple layers when they are out exploring, including a wind proof jacket. Flat sole sports or outdoor shoes are best suited to the environments we explore. There is no dress code at Minaret Station, we want our guests to be comfortable.
What sort of food do you serve at the Alpine Lodge?
Our team of chefs work with the freshest of produce and protein, much of it from our own 50,000 acre farm, or from local growers and farmers we know and trust. Our chefs use these fresh local flavours to produce exceptional three course evening meals. They look to bring out the best of the region in a clean and simple style without over complicating.
Where will we dine?
Guests can choose to dine together as they often do in the Mountain Kitchen, alone on the veranda or in the privacy of the own chalet.
What if I have particular dietary requirements?
Our chefs are very used to working with guests who have specific dietary requirements. These might be allergies, diets, religious beliefs or simply dislikes. The most important thing is you notify our Reservations team at time of booking to ensure that our chefs have all the information required. All of our produce is flown into the lodge so advanced notice allows us to confidently cater to your needs.
Where is Minaret Station?
Minaret Station is located at the head of a remote and picturesque glacial valley, a short helicopter flight from either Queenstown or Wanaka, on New Zealand’s South Island.